We take your privacy seriously. Here's how we protect your information.
1. Introduction
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use Custina ("we," "our," "us"). By using our services, you agree to the terms of this policy.
2. Information We Collect
We collect various types of information to provide and improve our services. This includes:
- Personal Information: This includes information such as your name, email address, phone number, and other contact details.
- Business Information: Information about your company, including business name, tax ID, company structure, etc.
- Account Data: Information related to your account such as login credentials, billing information, and transaction history.
- Usage Data: Data about how you interact with our platform, including browsing behavior, IP addresses, and device information.
- Cookies and Tracking Technologies: We use cookies to enhance user experience, track activity, and improve our website functionality.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Our Services: To deliver the features and functionalities of our platform, process payments, and manage accounts.
- To Improve Our Services: To analyze and enhance the user experience, improve our offerings, and optimize our platform.
- To Communicate with You: To send important updates, notifications, marketing materials, and customer support messages.
- To Comply with Legal Obligations: To meet legal, regulatory, and compliance requirements, such as financial reporting or fraud prevention.
- To Personalize Content: To tailor content and recommendations based on your preferences and usage behavior.
4. How We Share Your Information
We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party vendors and service providers who assist us in operating our platform, processing payments, and providing customer support.
- For Legal Compliance: We may disclose your information if required by law, regulation, or to protect our rights, safety, and security.
- In Case of Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We implement a range of security measures to protect your personal and business data from unauthorized access, alteration, disclosure, or destruction:
- Encryption: We use AES-256 encryption to protect sensitive data during transmission and storage.
- Two-Factor Authentication: We offer two-factor authentication (2FA) to enhance the security of user accounts.
- Regular Audits: We perform regular security audits and vulnerability assessments to ensure that your data remains secure.
6. Your Data Rights
You have certain rights regarding your personal data, including the following:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request correction of any inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal data under certain conditions.
- Opt-Out: You can opt-out of marketing communications at any time.
7. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once the data is no longer needed, we take steps to securely delete or anonymize it.
8. International Data Transfers
If you are located outside of the United States, please be aware that your data may be transferred to, stored, and processed in countries with different data protection laws. By using our services, you consent to the transfer of your data to those countries.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page. Please review this policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
Email: support@custina.com
Phone: 08136344954